Concerns & Complaints Process

We recognize that students, parents/caregivers, employees and community members may occasionally have comments, concerns, or questions that they wish to express to school administration. Please see Policy BDDI and  Procedure BDDI-R(1) regarding Procedures For Responding to Public Concerns, Complaints, or Suggestions for Improvement.  

LEVELS OF REVIEW & RESOLUTION

Consistent with the policy of resolution at the level most directly and appropriately involved while providing opportunities to appeal such decision to higher levels, concerns, suggestions for improvement or complaints shall proceed through the following steps. Complaints are not permitted to progress to the next higher level until effort is made to resolve the concern at the appropriate lowest level.  Please submit your concern or complaint in writing. 

Step 1 - Teacher, Coach, or Other Staff Person Directly Involved Step

Step 2 - Building Principal, Athletic Director, or Immediate Supervisor Step

Step 3 - Director of Student Policy and School Operations

Step 4 - School Board

EXCEPTIONS TO THE LEVELS OF REVIEW

Concerns related specifically to the following issues or programs have separate procedures for resolving complaints: